Microsoft 365 usage & licence optimisation
Who's actually using what — on desktop, mobile or web — and where the licence spend is leaking.
Demo with representative sample data. Live figures come from the client's tenant over Microsoft Graph (read-only).
£31,140 a year in reclaimable licence spend
34 inactive licensed users · £9,840/mo committed spend across 6 licence types.
Medium Desktop licences used only on web / mobile £10,080 / yr
These users hold a licence with the desktop Office apps but never opened one in 30 days — only web or mobile. Business Basic would cover them.
| User | Office apps used | Current | Suggested | Saving / yr |
| b.bates@client.co.uk Web + Mobile only | Outlook, Word, Teams | Microsoft 365 E3 | Business Basic | £336 |
| j.doyle@client.co.uk Web only | Outlook, Teams | Microsoft 365 E3 | Business Basic | £336 |
| + 28 more users | web / mobile only | E3 / Business Standard | Business Basic | £9,408 |
Medium Paid seats not assigned £16,380 / yr
| Licence | Paid | Used | Unused | Cost / yr |
| Microsoft 365 E3 | 180 | 168 | 12 | £4,766 |
| Business Premium | 60 | 41 | 19 | £4,240 |
| Power BI Pro | 40 | 12 | 28 | £2,755 |
Medium Overlapping licences £4,680 / yr
| User | Duplicated | Saving / yr |
| a.khan@client.co.uk | E3 + standalone Exchange | £40 |
| + 11 more users | suite + add-on overlap | £4,640 |
Users & usage inactive first
| User | Status | Last activity | Where used | Office apps |
| k.singh@client.co.uk | idle | never | — | OWXPT |
| b.bates@client.co.uk | active | 2026-07-20 | Mobile, Web | OWXPT |
| r.hughes@client.co.uk | active | 2026-07-21 | Desktop, Web | OWXPT |